Access Control - FAQs
My access control locks don't seem to engage - what should I do?
The break glass unit may have been operated and need resetting.
My access control system doesn't appear to be working - what should I do?
Check if the green light on the reading device is on. If it isn't, then check the power is on. If the green light is on, then you may need to reset the breakglass unit.
If it still doesn't work, then please call our Customer Services Team on 01865 782444.
Can I operate an access control system for remote buildings from a single central location?
Yes – the control system can be connected to your network. It will allow authorised personnel to amend access rights, run numerous reports on users, track the use of lost or stolen cards and issue new or temporary cards.
Do you have any questions regarding Access Control that you would like us to answer?
If so, email us your question.
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